Transportation Department to Investigate Delta After Flight Delays
2024-07-23 14:02:32+00:00 - Scroll down for original article
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Transportation Secretary Pete Buttigieg said on Tuesday that his department had opened an investigation into Delta Air Lines after the tech outage last week disrupted flights worldwide, and the agency wanted to hear from travelers who said that the airline had not complied with passenger protection requirements. The aim of the investigation is to “ensure the airline is following the law and taking care of its passengers during continued widespread disruptions,” Mr. Buttigieg said in a statement. “All airline passengers have the right to be treated fairly,” he added. The Transportation Department has consumer protection requirements that cover lost baggage, lengthy tarmac delays, compensation for being bumped from an overbooked flight and other protections.