Untrained staff at Amazon's One Medical miss urgent issues like blood pressure spikes and clots, according to new report

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The Washington Post reported some patients of Amazon's One Medical struggle to get adequate care. The Post reported call center employees have missed major patient concerns like blood clots. One Medical has struggled with patient privacy and care issues since Amazon's acquisition in 2022. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Access your favorite topics in a personalized feed while you're on the go. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . You can opt-out at any time by visiting our Preferences page or by clicking "unsubscribe" at the bottom of the email. Advertisement Some elderly patients of Amazon's subscription-based primary care service, One Medical, are struggling to get adequate care, according to a new report from The Washington Post. The Post reported that the call center is staffed by contractors who receive about two weeks of medical training before responding to patient concerns. They have missed urgent issues like blood pressure spikes and sudden stomach pain with blood in one patient's stool. This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in .