As employee confidence in AI's potential grows, so does their anxiety

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Workers are more confident — and anxious — about AI than they were a year ago, a BCG survey found. Leaders are also more confident and trained in AI than their workers. Companies are trying to address the AI knowledge gap with upskilling programs for their employees. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Access your favorite topics in a personalized feed while you're on the go. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . You can opt-out at any time by visiting our Preferences page or by clicking "unsubscribe" at the bottom of the email. Advertisement Generative AI seems to be a double-edged sword. According to a new report from Boston Consulting Group, workers' confidence in generative AI has grown over the past year — but so has their anxiety. BCG surveyed over 13,100 respondents, evenly divided between frontline, managerial, and leadership roles. It found that confidence in generative AI surged 16% between 2023 to 2024, but that anxiety did too: about 5%. The percentage of workers who worry that AI will eliminate their jobs in the next decade has jumped significantly in the past year. Frontline workers — those without managerial responsibilities — are most anxious about the technology, with 22% saying they were worried about it compared to 18% of managers and 15% of leaders.